Refund Policy

 

Thank you for your enrollment. We hope you are happy with your enrollment. However, if you are not completely satisfied with your enrollment for any reason, you may get a full refund or an exchange. Please see below for more information on our return policy.

 

REFUND

To discontinue one of our classes, you need to give us one-month notice. No refunds are applicable if the classes have started. A refund can only be done if the student decides to drop out before the class he is enrolled in starts.

 

REFUND PROCESS

To get a refund the student or his guardian must mail or call Stemon-BD before the student’s class starts to inform that the student wants to unenroll from our class. Once it is done, Stemon-BD will check if the request meets the condition for a refund. If the conditions are met, the guardian of the student may choose a method available for the refund; Debit or Credit Card Payment Reversal - which is going to take 9-10 working days or,  Bank Deposit / Mobile Payment Reversal(Bkash/Nagad) - which is going to take 7 working days. A refund charge will be applicable for both methods.

 

 

QUESTIONS

If you have any questions concerning our return policy, please contact us at:

Email: contact@stemon.com.bd

Phone: +8801844143087